Robots have never much influenced me. Of course we’re all aware of the role of robots on assembly lines, in routine cleaning activities, or in search and rescue operations where humans cannot go. Movies built around robot characters have never interested me, but my curiosity was triggered by a series of featured articles in June 2015 Harvard Business Review. Built around the theme of human-machine interaction in business, the articles describe the impact and effectiveness of computers and robots that:
- learn and utilize basic knowledge and skills with extraordinary speed,
- replace the need for many skilled workers,
- often know much more than any one human being could know or remember,
- “are beginning to make inroads in areas involving creativity, dexterity, and emotional perceptiveness,” and
- even can be used as employee supervisors (one HBR article is titled “When your Boss Wears Metal Pants.”)
The magazine shows how robots and people can collaborate and do things that neither could do on their own. And there’s evidence that robots can be more influential and are more trusted when they look like humans (like the robot pictured. To see it move and talk, click the link at the end of this post.) This caused me to wonder how robots – can be used in ministry, management, leadership and even counseling.
Some interesting Internet searches followed. They revealed, among other examples, how robots can be used in guidance counseling, physical therapy, improving mood and quality of life in dementia patients, providing therapy for autistic children,assisting students with learning difficulties and even doing basic marriage counseling and psychotherapy. Robots can be good diagnosticians when they are programmed to pick up verbal and movement cues that can help diagnose different psychological disorders.
Probably none of us is into robot therapy, robot leadership or robot development, but research in these areas may point to interesting and potentially useful alliances between humans and machines. Potential ethical implications of all this will arise when sophisticated machines are used to impact other human beings maybe in destructive, harmful ways. All of this can have potential for care-giving, leading and people-developing. I have wondered if Jesus or the early churches would have cared about this? Should we? Please comment.